Intermediate Digital Workplace Skills - Course Outline
About This Course
Intermediate Digital Workplace Skills builds on basic computer knowledge and develops the practical digital skills used in modern offices, businesses, education and professional environments.
Learners work across Microsoft Office applications, cloud tools, email, digital design and AI-assisted productivity before combining their skills in an integrated workplace project.
Course Modules
Strengthen Windows 11 navigation, file organisation and efficient workplace computer use.
Create structured, professional documents using intermediate formatting, layout and document productivity features.
Work with formulas, functions, organised data, formatting, tables, charts and practical workplace spreadsheets.
Design clearer, more professional presentations using effective layouts, visual content and presentation techniques.
Create practical workplace graphics and professional visual communication using Canva.
Develop stronger workplace email, organisation and communication skills using Microsoft Outlook.
Store, organise, share and collaborate on files using OneDrive and cloud-based workflows.
Use generative AI responsibly to support workplace planning, drafting, organisation and productivity while understanding the need to verify AI output.
Apply skills from across the programme in a practical project combining multiple workplace applications and digital tasks.
Course Format
Level: Intermediate
Total learning time: Approximately 32 hours
Modules: 9
Learning style: Guided practical workplace activities supported by the IITA online learning portal
Assessment: Practical activities, knowledge checks, formal assessments and an integrated project
Certification: Impact I.T. Academy Skills Certificate on successful completion
Entry Requirements
Learners should already have basic computer skills before entering the Intermediate programme.
Entry may be through successful completion of the Impact I.T. Academy Basic programme or a satisfactory skills placement assessment.
Who Is This Course For?
- Adults wanting stronger workplace computer skills
- Job seekers preparing for computer-based employment
- Employees wanting to improve productivity
- Entrepreneurs managing digital business tasks
- Students preparing for further study or employment
Ready to Upgrade Your Digital Skills?
Contact Impact I.T. Academy for upcoming class dates and enrolment information.
Enquire on WhatsAppEnrolment is subject to class availability and entry requirements.